Grubhub-Supported Star Micronics TSP143III Receipt Printers
Grubhub identifies three Star Micronics TSP143III printer models for automatic receipt printing from a Grubhub-provided tablet: the Ethernet TSP143IIILAN, Wi-Fi TSP143IIIW and Bluetooth TSP143IIIBI.
Choose the model that matches the connection supported by your restaurant network and Grubhub tablet setup.
Quick Answer: Which Printers Does Grubhub Support?
For direct automatic printing from a Grubhub-provided tablet, Grubhub identifies the following Star Micronics TSP143III receipt printers:
Star Micronics TSP143IIILAN: Ethernet or LAN connection
Star Micronics TSP143IIIW: Wi-Fi or wireless LAN connection
Star Micronics TSP143IIIBI: Bluetooth connection
These models belong to the same TSP143III thermal receipt printer family. The primary difference for a Grubhub tablet installation is how each printer connects.
This Page Covers Only Grubhub-Identified Tablet Printers
This guide intentionally focuses only on the Star Micronics printer family and model variants Grubhub identifies for direct tablet auto-printing.
It does not describe barcode scanners, cash drawers, label printers, kitchen impact printers or unrelated POS equipment as Grubhub-authorized hardware.
Important: A different Star printer or another brand of receipt printer may work with a separate POS integration, desktop computer or middleware platform, but that does not make it one of the three models identified by Grubhub for its provided tablet.
Compare the Three Grubhub-Supported TSP143III Models
TSP143IIILAN
Ethernet/LAN Printer
Wired network connection
The TSP143IIILAN connects directly to the restaurant’s router or network switch with an Ethernet cable. The Grubhub tablet must be connected to the same network.
Best suited for
Permanent countertop installations
Restaurants with an available Ethernet connection
Businesses that prefer a wired network connection
Locations where the printer is near the router or a network port
The TSP143IIIW connects to the restaurant’s Wi-Fi network. Grubhub’s instructions describe using the printer’s pairing function and the router’s WPS button to establish the network connection.
Best suited for
Counters without an available Ethernet cable
Restaurants with stable Wi-Fi coverage
Installations where network wiring is impractical
Printers placed within reliable router range
Before ordering
Confirm the restaurant router supports the required setup.
Confirm strong Wi-Fi coverage at the printer location.
The TSP143IIIBI pairs with the Grubhub-provided tablet through Bluetooth. The printer must be placed into pairing mode and selected from the tablet’s Bluetooth settings.
Best suited for
Direct tablet-to-printer pairing
Locations without a convenient network cable
Compact countertop installations
Restaurants using the supported Bluetooth workflow
Before ordering
Confirm the full model is TSP143IIIBI.
Confirm the printer is not already paired with another device.
Keep the tablet within a practical Bluetooth range.
Do not order the Wi-Fi model when Bluetooth is required.
The printer mechanism and general receipt-printing features are similar across the family. Select the model by connection type.
Model
Connection
How It Connects
Primary Consideration
TSP143IIILAN
Ethernet/LAN
Connects by Ethernet cable to the restaurant router or network switch.
The printer and Grubhub tablet must be on the same network.
TSP143IIIW
Wi-Fi
Connects wirelessly to the restaurant Wi-Fi network.
Requires compatible router setup and reliable Wi-Fi coverage.
TSP143IIIBI
Bluetooth
Pairs directly with the Grubhub tablet through Bluetooth settings.
Requires the correct Bluetooth model and successful device pairing.
Official Grubhub Supported-Printer Reference
Grubhub’s restaurant help guide displays the Star Micronics TSP143III wireless, Bluetooth and Ethernet models as printers that connect with a Grubhub-provided tablet.
Image source: Grubhub for Restaurants. Product availability, model support and setup instructions may change. Confirm current requirements with Grubhub before ordering.
The three Grubhub-supported variants use the Star Micronics TSP143III thermal receipt printer platform. Their major shared characteristics include:
Direct Thermal Printing
The TSP143III prints on heat-sensitive thermal receipt paper and does not require an ink ribbon or toner cartridge.
Automatic Cutter
Printed order receipts are automatically cut for quick removal and handling by restaurant staff.
Fast Receipt Printing
Star rates the TSP143III for high-speed printing up to approximately 250 millimeters per second.
Drop-In Paper Loading
Staff can open the printer cover, place the paper roll inside and close the cover without threading paper through a complicated mechanism.
Internal Power Supply
The power supply is built into the printer, helping reduce the number of external power bricks around the counter.
Compact Installation
The printer can sit horizontally, be positioned vertically with the appropriate setup or be wall mounted when properly installed.
How to Add a Printer to a Grubhub Tablet
Complete the network or Bluetooth connection for your selected model before attempting to add it within the Grubhub application.
Turn on the printer.
Confirm the printer has power, receipt paper is installed and there are no error lights.
Connect the printer.
Connect the TSP143IIILAN to the router, connect the TSP143IIIW to Wi-Fi or pair the TSP143IIIBI through Bluetooth.
Open the Grubhub tablet menu.
Sign in to the Grubhub for Restaurants account and open the menu in the upper-left area.
Open Settings.
Select the printer-related settings within the Grubhub tablet application.
Select Add Printer.
Allow the application to search for an available supported printer.
Select the detected printer.
Confirm that the displayed printer matches the intended Star Micronics model.
Run a test print.
Use the available test-print option to verify communication and receipt output.
Enable automatic receipt printing.
Turn on auto-printing and select the desired number of receipt copies when that option is available.
Setup menus can change. Follow the current instructions shown in your Grubhub tablet or Grubhub for Restaurants account. Contact Grubhub Restaurant Care when account settings or printer detection cannot be resolved through the published steps.
Ethernet Setup: TSP143IIILAN
Physical Connection
Connect the printer to power.
Connect an Ethernet cable from the printer to the router or network switch.
Connect the Grubhub tablet to the same restaurant network.
Wait for the printer and network to become ready.
Common Problems
The Ethernet cable is connected to an inactive port.
The tablet is using a guest network separate from the printer.
The router blocks communication between wireless and wired devices.
The printer obtained a new network address after a router change.
Wi-Fi Setup: TSP143IIIW
Network Connection
Turn on the printer.
Press and hold the printer’s Pair button until the blue indicator flashes.
Activate WPS on the restaurant router or access point.
Wait for the connection indicator to remain steadily lit.
Review the network information receipt printed by the printer.
Common Problems
The router does not have WPS enabled.
The printer is too far from the wireless access point.
The tablet and printer are connected to different networks.
A guest network prevents local device communication.
The model ordered is Bluetooth instead of Wi-Fi.
Bluetooth Setup: TSP143IIIBI
Bluetooth Pairing
Open the tablet’s Bluetooth settings.
Turn Bluetooth on.
Turn on the printer.
Press and hold the printer’s Pair button for approximately five seconds.
Select the Star Micronics printer from the available device list.
Return to the Grubhub application and add the printer.
Common Problems
The printer is already paired with another tablet.
Pairing mode ended before the printer was selected.
Bluetooth is disabled on the tablet.
The printer is outside a practical Bluetooth range.
The model ordered is Wi-Fi or Ethernet instead of Bluetooth.
Receipt Paper for the Star Micronics TSP143III
The TSP143III is a direct thermal receipt printer. It requires compatible thermal paper rather than bond paper, ink ribbons or toner.
Standard Paper Width
The printer is commonly configured for 80 millimeter thermal receipt paper, often sold in the United States as approximately 3⅛-inch thermal paper.
A 58 millimeter paper guide is also available with the printer platform, but the installed configuration and desired receipt format should be confirmed before ordering narrower paper.
Before Ordering Paper
Confirm the printer is configured for 80 mm or 58 mm paper.
Confirm the roll diameter fits the TSP143III.
Use direct thermal paper.
Keep backup rolls near the printer.
Protect thermal paper from excessive heat and moisture.
Use this checklist to avoid ordering the correct printer family with the wrong connection.
You have a Grubhub-provided tablet.
You want direct automatic printing from that tablet.
You confirmed the current Grubhub-supported model list.
You selected Ethernet, Wi-Fi or Bluetooth.
You recorded the complete printer model number.
You confirmed the printer color, if that matters.
You confirmed the required receipt-paper width.
You have an available electrical outlet.
Your network supports the selected connection.
Your tablet and printer can use the same local network when required.
You understand that USB-only models are not listed here.
You know who will complete installation and testing.
Model-number warning: TSP143III printers can be sold with different interfaces. Do not order based only on the words “TSP143III” or “TSP100III.” Confirm the ending of the model number: LAN, W or BI.
Which Grubhub Printer Should You Choose?
Your Situation
Model to Consider
Reason
You have an Ethernet cable or active network port near the printer.
TSP143IIILAN
Provides a wired network connection to the restaurant router or switch.
You do not have Ethernet at the counter but have reliable Wi-Fi.
TSP143IIIW
Connects through the restaurant’s wireless network.
You want the printer paired directly with the Grubhub tablet.
TSP143IIIBI
Uses a direct Bluetooth pairing workflow.
You are unsure which connection your location supports.
Do not order yet
Confirm the router, tablet, network access and installation location first.
What Is Included With the TSP143III?
Package contents can vary by exact part number, seller, region and whether the unit is new, refurbished or open box. Star’s standard TSP143III package may include:
Star Micronics TSP143III printer
Internal power supply and power cable
Starter thermal paper roll
58 mm paper guide
Wall-mount components
Power-switch cover
Setup documentation
Interface cable on certain wired configurations
Verify the listing: Never assume a used or refurbished printer includes its power cable, network cable, paper guide or mounting accessories. Review the exact product listing before purchase.
Grubhub Printer Troubleshooting
The Grubhub Tablet Cannot Find the Printer
Confirm the model is TSP143IIILAN, TSP143IIIW or TSP143IIIBI.
Confirm the printer is powered on without an error light.
Confirm network or Bluetooth connection.
Restart the search from the tablet’s printer settings.
Test whether the printer can produce a self-test or network receipt.
The Printer Is Connected but Does Not Auto-Print
Open the printer settings in the Grubhub application.
Confirm the correct printer is selected.
Confirm automatic receipt printing is enabled.
Confirm the desired number of copies.
Run a test print before testing a live order.
The Printer Shows Offline
Check the power cable and electrical outlet.
Check the Ethernet cable on the LAN model.
Check Wi-Fi connection on the wireless model.
Check Bluetooth pairing on the BI model.
Confirm the tablet is connected to the expected network.
The Receipt Is Blank
Confirm direct thermal paper is installed.
Open the cover and turn the paper roll over.
Close the cover completely.
Run another test print.
Replace old or heat-damaged thermal paper.
The Paper Will Not Feed or Cut
Open the cover and remove jammed paper.
Confirm the roll is not oversized.
Reload the roll evenly.
Close the printer cover firmly.
Do not pull against the automatic cutter.
The Replacement Printer Will Not Connect
Compare the complete old and new model numbers.
Confirm the interface ending matches.
Remove the old printer from the Grubhub tablet when appropriate.
Complete network setup or Bluetooth pairing again.
Contact Grubhub when the supported model is not detected.
Frequently Asked Questions
What printer does Grubhub recommend for its tablet?
Grubhub identifies three Star Micronics TSP143III models for automatic printing from a Grubhub-provided tablet: TSP143IIILAN for Ethernet, TSP143IIIW for Wi-Fi and TSP143IIIBI for Bluetooth.
Is the TSP143IIIU USB printer supported for direct Grubhub tablet auto-printing?
The USB-only TSP143IIIU is not one of the three models identified in Grubhub’s tablet auto-printing guide. The listed models are TSP143IIILAN, TSP143IIIW and TSP143IIIBI.
What is the difference between the three printers?
The main difference is connectivity. The TSP143IIILAN uses Ethernet, the TSP143IIIW uses Wi-Fi and the TSP143IIIBI uses Bluetooth.
Which model is best for a wired network?
The TSP143IIILAN is the Ethernet model. It connects by network cable to the restaurant’s router or network switch.
Which model is the Grubhub Wi-Fi printer?
The TSP143IIIW is the Wi-Fi model identified by Grubhub. It connects to the restaurant’s wireless network.
Which model connects directly through Bluetooth?
The TSP143IIIBI is the Bluetooth model. It pairs with the Grubhub-provided tablet through Bluetooth settings.
Can I use any Star Micronics printer with Grubhub?
Do not assume that every Star Micronics printer is supported for direct tablet auto-printing. Grubhub specifically identifies the TSP143IIILAN, TSP143IIIW and TSP143IIIBI in its published guide.
Can I use a different printer through my restaurant POS?
A separate POS integration may have its own supported printer list. That is different from direct automatic printing from a Grubhub-provided tablet. Confirm POS-integrated hardware with the applicable POS or integration provider.
Does the TSP143III require ink?
No. The TSP143III uses direct thermal receipt paper and does not require ink, toner or an ink ribbon.
What paper does the TSP143III use?
The printer commonly uses 80 mm, approximately 3⅛-inch, direct thermal receipt paper. It can also support narrower paper with the appropriate guide and configuration.
Can Grubhub orders print automatically?
Grubhub’s tablet settings include an option to automatically print receipts after a supported printer has been added and selected. The setting and number of copies must be configured in the tablet application.
Why can the tablet not find my TSP143IIILAN?
Confirm the printer is connected to the router with Ethernet and that the Grubhub tablet is connected to the same local network. Guest-network isolation or separate networks can prevent discovery.
Why can the tablet not find my TSP143IIIW?
Confirm the Wi-Fi connection completed successfully, the printer produced its network information receipt and the Grubhub tablet is using the same restaurant network.
Why can the tablet not pair with my TSP143IIIBI?
Confirm Bluetooth is enabled, place the printer into pairing mode and select it within the available pairing period. The printer may also need to be disconnected from a previously paired device.
Is Spartan POS affiliated with Grubhub?
No. Spartan POS is an independent POS hardware supplier and is not Grubhub. Grubhub controls its restaurant accounts, tablet software, supported-device policies and setup instructions.
Can Spartan POS help confirm which model I need?
Yes. Tell us whether you need Ethernet, Wi-Fi or Bluetooth and provide information about the restaurant router, printer location and Grubhub tablet. We can help identify the appropriate TSP143III model before you order.
Choose the Correct Grubhub TSP143III Printer
Select Ethernet, Wi-Fi or Bluetooth before ordering. The connection is built into the printer model and should match the setup you plan to use with your Grubhub-provided tablet.
Need help choosing compatible POS hardware? Chat with a Spartan POS specialist.
Important Compatibility and Trademark Notice
Spartan POS is an independent POS hardware supplier and is not affiliated with, sponsored by or endorsed by Grubhub. Grubhub is a trademark of its respective owner. Star Micronics and TSP143III are trademarks or product names of Star Micronics.
Grubhub can change its supported hardware, application, tablet, setup procedures and account requirements. Confirm current compatibility through your Grubhub for Restaurants account or Grubhub Restaurant Care before purchasing equipment. Product images are used for identification and may show a color or interface configuration different from the exact product offered.
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