Refund policy
Return Policy
We accept returns for exchange or refund within 7 calendar days of delivery. An original sales receipt must accompany all returns.
After 7 days, returns may be eligible for store credit or exchange only, at our discretion.
Return Conditions
- Items must be in new, unused, and unaltered condition
- No visible signs of wear or damage
- Return request must be made within 7 days of delivery
- Items must not be special order or custom products
- Some items may have different return terms as noted on the product page
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us immediately. These items may qualify for a replacement, store credit, or full refund after inspection.
Restocking Fee
A 15% restocking fee may apply to returned items that are not defective or exchanged.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part (such as damaged or incorrect items).
Important
You must contact us within 7 days of delivery to initiate any return. Returns sent without prior authorization may not be accepted.
Customer Support
Phone: 855-767-1872